Frequently Asked Questions

I returned a purchase I made using my BlockCard™ card, how long does it take for the funds to go back on my card?
If the merchant has already finalized the initial transaction, you will see a merchant credit on your card in 3-5 business days. If the transaction is still...
Wed, 1 May, 2019 at 12:31 PM
Why is my BlockCard balance changing?
You will likely observe changes in your USD spendable balance day-to-day.  Besides spending and depositing activity, your USD equivalent account balance wil...
Fri, 14 Feb, 2020 at 2:45 PM