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Frequently Asked Questions
I created my account and deposited funds. When will I receive my Blockcard?
What are the fees to use BlockCard?
Are there any daily limits on the ATM and POS (merchant) dollar amounts or number of transactions?
Where is BlockCard™ available globally, and who can enroll?
Where does my BlockCard work?
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Deposits And Withdrawals
What is the minimum and maximum amount of money that I can put on my BlockCard™ card?
I sent or withdrew crypto to my BlockCard, but don’t see funds in my account. What should I do?
Where can I use BlockCard?
My card has been suspended due to negative balance, how can I get it re-activated?
How do I view my card account activity?
Can I use BlockCard at ATMs to withdraw cash?
Which bank issues the BlockCard?
Do I need good credit to qualify for a BlockCard™ card?
Can I use my BlockCard™ card to gamble online?
When I swipe my card at a gas pump I get charged $50.00 – $75.00 even if I only pump $10.00 worth of gas. Why?
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What happens if my card is lost or stolen?
What type of fraud detection does BlockCard™ employ?
How secure is my card account information?
What security measures are available for lost or stolen cards?
Depositing Funds To Your BlockCard
Getting Your Physical/Virtual Card
Top 100 Depositor Competition
Information about BlockCard™ KYC
Passing KYC Checks
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