Enter your search term here...
New support ticket
Check ticket status
Frequently Asked Questions
I created my account and deposited — when will I receive my BlockCard?
What are the fees to use BlockCard?
Are there any daily limits on the ATM and POS (merchant) dollar amounts or number of transactions?
Where is BlockCard™ available globally, and who can enroll?
Where does my BlockCard work?
See all 12 articles
Deposits And Withdrawals
I sent or withdrew crypto to my BlockCard, but don’t see funds in my account. What should I do?
Where can I use BlockCard?
My card has been suspended due to negative balance, how can I get it re-activated?
How do I view my card account activity?
How long does it take for a deposit to complete and arrive in my account?
See all 7 articles
Can I use BlockCard at ATMs to withdraw cash?
Which bank issues the BlockCard?
Do I need good credit to qualify for a BlockCard™ card?
Can I use my BlockCard™ card to gamble online?
When I swipe my card at a gas pump I get charged $50.00 – $75.00 even if I only pump $10.00 worth of gas. Why?
See all 10 articles
What happens if my card is lost or stolen?
What type of fraud detection does BlockCard™ employ?
How secure is my card account information?
What security measures are available for lost or stolen cards?
Does my BlockCard account support two-factor authentication (2FA)?
Help Desk Software