BlockCard Network

Can I use BlockCard at ATMs to withdraw cash?
BlockCard allows you to withdraw cash from almost any ATM worldwide (local restrictions may apply). If you use an ATM outside of the United States, you ...
Wed, 1 May, 2019 at 12:29 PM
Which bank issues the BlockCard?
Metropolitan Commercial Bank™, located in New York, issues the BlockCard™ Prepaid Visa Card. However, cardholder card accounts are managed by BlockCard™ and...
Wed, 1 May, 2019 at 11:46 AM
Do I need good credit to qualify for a BlockCard™ card?
No. The BlockCard™ card is a Prepaid Visa Card, not a credit card. Therefore, no credit check is done during the approval process.
Wed, 1 May, 2019 at 11:54 AM
Can I use my BlockCard™ card to gamble online?
No, online gambling is prohibited with the BlockCard™ card due to Visa regulations.
Wed, 1 May, 2019 at 12:04 PM
When I swipe my card at a gas pump I get charged $50.00 – $75.00 even if I only pump $10.00 worth of gas. Why?
When you pay at the pump, a pre-authorization is done for an amount between $50.00 and $75.00. This is due to the fact that the authorization is done before...
Wed, 1 May, 2019 at 12:30 PM
What do I do if an ATM does not give me the total amount of my withdrawal, but says it did?
Sometimes ATMs have errors or simply run out of money. If you experience a problem with an ATM, you can attempt to contact the ATM owner by calling the numb...
Wed, 1 May, 2019 at 12:31 PM
I attempted to make a purchase with my BlockCard™ card and was denied but I have been charged for the purchase or I simply did not authorize a transaction that is on my card account. What do I do?
First, contact BlockCard™ Customer Support to see if the transaction shows as an error on your account. If the transaction shows pending on your account, but...
Wed, 1 May, 2019 at 12:33 PM
My BlockCard™ card is denied at merchants and ATMs but I know I have funds on my card, what do I do?
Please check to ensure that you have enough funds on your card to cover the $100 minimum balance in addition to the purchase price; and ensure that you are u...
Wed, 1 May, 2019 at 12:36 PM
How do I use my BlockCard™ card as a calling card?
To use your BlockCard™ card as a calling card, simply call 1-877-766-3551 (also located on the back of your card); choose option 3 to go to the automated sy...
Wed, 1 May, 2019 at 12:39 PM