Card Network And Transactions

Where can I use my card?
Your card is a Visa debit card that works wherever Visa or debit transactions are accepted. This includes transactions in credit, debit, or at ATMs. You...
Wed, 27 Jan, 2021 at 4:02 PM
Can I use my card at ATMs to withdraw cash?
You can withdraw cash from almost any ATM worldwide (local restrictions may apply). If you use an ATM outside of the United States, you will incur the F...
Wed, 27 Jan, 2021 at 4:03 PM
Which bank issues the card?
Metropolitan Commercial Bank™, located in New York, issues the card. However, cardholder card accounts are managed by us and individual cardholders do not h...
Wed, 27 Jan, 2021 at 4:05 PM
Do I need good credit to qualify for a card?
No. The card is a Prepaid Visa Card, not a credit card. Therefore, no credit check is done during the approval process.
Wed, 27 Jan, 2021 at 4:05 PM
Can I use my card to gamble online?
No, online gambling is prohibited with the card due to Visa regulations.
Wed, 27 Jan, 2021 at 4:07 PM
When I swipe my card at a gas pump I get charged $50.00 – $75.00 even if I only pump $10.00 worth of gas. Why?
When you pay at the pump, a pre-authorization is done for an amount between $50.00 and $75.00. This is due to the fact that the authorization is done before...
Wed, 1 May, 2019 at 12:30 PM
I returned a purchase I made using my card — how long does it take for the funds to go back on my card?
If the merchant has already finalized the initial transaction, you will see a merchant credit on your card in 3-5 business days. If the transaction is still...
Wed, 27 Jan, 2021 at 4:08 PM
What do I do if an ATM does not give me the total amount of my withdrawal, but says it did?
Sometimes ATMs have errors or simply run out of money. If you experience a problem with an ATM, you can attempt to contact the ATM owner by calling the numb...
Wed, 1 May, 2019 at 12:31 PM
I attempted to make a purchase and was denied but I have been charged for the purchase or I simply did not authorize a transaction that is on my card account. What do I do?
First, contact Support to see if the transaction shows as an error on your account. If the transaction shows pending on your account, but the merchant says ...
Wed, 27 Jan, 2021 at 4:10 PM
What types of purchases are categorized as cash-equivalent, and what are the limits on these?
The withdrawal limit for cash purchases (for example, ATM withdrawals and cash advances) is $500.00 per day. This limit also applies to cash-equivalent purc...
Wed, 27 Jan, 2021 at 4:10 PM