Deposits And Withdrawals

I sent a cryptocurrency deposit to my card, but don’t see funds in my account. What should I do?
If you have made a cryptocurrency deposit to your card balance and it has not processed yet, please be patient -- depending on the type of cryptocurrency in...
Wed, 7 Sep, 2022 at 4:20 PM
How do I view my card account activity?
You can view all transactions and manage all of your account information from your account dashboard. The Transactions menu on your account dashboard will ...
Wed, 27 Jan, 2021 at 3:44 PM
How long does it take for a deposit to complete and arrive in my account?
Card deposits generally take between just a few seconds to a few hours depending on the cryptocurrency asset type you are depositing, the level of congestio...
Wed, 27 Jan, 2021 at 3:44 PM
What is the minimum and maximum amount of money that I can deposit to my card balance?
Your card account balance currently requires a minimum balance of at least $10 in order to complete the KYC identity verification process (we recommend at l...
Wed, 7 Sep, 2022 at 4:42 PM
Where can I find the destination address (and memo/tag) I need in order to deposit cryptocurrency to my account?
You can find the cryptocurrency accepted for deposit, and associated destination address, under the deposit menu on your account dashboard.  Importantly, pl...
Tue, 23 Feb, 2021 at 2:27 PM
Can I withdraw cryptocurrency directly from my card account balance?
Generally, you can can withdraw your wallet's base asset – for example, UNBNK for the Unbanked Card — from your account at any time by submitting a wit...
Wed, 7 Sep, 2022 at 4:39 PM
When I deposit cryptocurrency, how do network fees affect my deposit amount?
Depending on the type of cryptocurrency that is deposited, the crypto network itself will charge a fee for the transaction, and any cryptocurrency that is d...
Fri, 28 Oct, 2022 at 2:12 PM